The Impact of Township Government Governance Level on Residents’ Government Satisfaction: Based on Multiple Linear Regression and Shapley Value Decomposition

Jinhong Shi

doi:10.6918/IJOSSER.202508_8(8).0040

Authors

Jinhong Shi

DOI:

https://doi.org/10.6918/IJOSSER.202508_8(8).0040

Keywords:

Governance level; resident satisfaction with government; multiple linear regression; Shapley value decomposition.

Abstract

Utilizing data from the China National Survey Data Archive (CNSDA) for 2010, 2013, and 2014, this study examines the relationship between township government governance level and residents’ government satisfaction, employing Shapley value decomposition to measure its impact. Results indicate that township government governance level positively enhances residents’ government satisfaction. Among the dimensions reflecting governance level, responsiveness exerts the strongest influence on resident satisfaction, followed by efficacy, accountability, fairness, and participation in descending order. This research identifies key reform priorities for improving government satisfaction among township residents and building a people-satisfied service-oriented government.

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