Bridging the Competency Gap in Hospitality Management Education in the Digital Age: A Comparative Study of Undergraduate Curriculum Systems in Chinese and International Universities
DOI:
https://doi.org/10.6918/IJOSSER.202510_8(10).0038Keywords:
Hospitality Management, Competency Gap, Curricular Response, Curriculum System, Digital Age, Comparative StudyAbstract
The profound development of the digital economy has fundamentally transformed the landscape, operational models, and talent demands of the global hospitality industry, highlighting a "competency gap" between talent cultivation in traditional hospitality management education and industry requirements. Using "competency gap" and "curricular response" as core analytical concepts, this study constructs a three-dimensional analytical framework of "educational objectives - curriculum structure - teaching practices" to conduct a comparative study of undergraduate hospitality management curriculum systems from representative Chinese and international universities. The research finds that the core competency gaps for hospitality management talent in the digital age primarily lie in digital operations and management, strategic thinking and innovative insight, international communication and cross-cultural management, as well as comprehensive management and leadership. Leading international universities achieve a more proactive and effective "curricular response" to competency demands through systematic and forward-looking curriculum design, deeply integrated industry-academia collaboration practices, and student-centered teaching methods. In comparison, although Chinese universities have begun to respond actively, there remains room for improvement in the systematic restructuring of curriculum systems, deep integration of digital content, the effectiveness of practical teaching, and the digital literacy and industry experience of faculty. Based on these findings, this paper proposes optimization suggestions for the future development of undergraduate hospitality management curriculum systems in China, focusing on four dimensions: defining forward-looking educational objectives, systematically restructuring the curriculum system, deepening innovative practices in industry-academia collaboration, and promoting teaching reform and faculty development.
Downloads
References
[1] Ivanov, S., & Webster, C. (2019). Robots, artificial intelligence, and service automation in travel, tourism and hospitality. Emerald Publishing Limited.
[2] Li, X., Zhang, Y., & Wang, Y. (2021). The impact of digital transformation on the hospitality industry: A systematic literature review. Journal of Hospitality and Tourism Technology, 12(4), 1-20.
[3] Wu, Maoying, Li Ping, & Chen Ye. (2022). Changes in Hotel Talent Demand and Educational Response under the Background of Digital Transformation. Tourism Science, 36(2), 89-103.
[4] Gu Huimin. (2018). Forty Years of Hotel Management Education in China: Review and Prospect. Tourism Tribune, 33(1), 11-24.
[5] Ivanov, S. (2020). The impact of automation on tourism and hospitality jobs. Information Technology & Tourism, 22(2), 205-215.
[6] Sigala, M. (2020). Tourism and COVID-19: Impacts and implications for advancing and resetting industry and research. Journal of Business Research, 117, 312-321.
[7] Raybould, M., & Wilkins, H. (2005). Over qualified and under experienced: Turning graduates into hospitality managers. International Journal of Contemporary Hospitality Management, 17(3), 203-216.
[8] Suarta, I. M., Suwintana, I. K., & Sudhana, I. G. P. (2017). Employability skills required by the 21st-century workplace: A literature review of labor market demand. In Proceedings of the International Conference on Technology and Vocational Teachers (ICTVT 2017) (pp. 337-342). Atlantis Press.
[9] Tyler, R. W. (2013). Basic principles of curriculum and instruction. University of Chicago press.
[10] Huang, S., & Cai, L. A. (2015). Toward a curriculum for the future: A review of tourism and hospitality education in China. Journal of Hospitality & Tourism Education, 27(1), 1-10.
[11] Tracey, J. B., & Nathan, A. E. (2019). The strategic and operational roles of human resources in the hospitality industry: Where are we now and where do we need to be? In The Routledge Handbook of Hotel Chain Management (pp. 345-358). Routledge.
Downloads
Published
Issue
Section
License
Copyright (c) 2025 International Journal of Social Science and Education Research

This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.




